Lufthansa Group and Amadeus agree to renew their 30-year technology partnership
Daily travel & tourism news portal for the international travel trade market since 1999. Passenger Recovery: SWISS partnered with Amadeus using agile methodology to launch this solution which optimizes and automates the end-to-end transfer of passengers with greater speed and efficiency at times of disruption. In its first time in action for SWISS, 100 passengers were rebooked in just three minutes after their flight was cancelled. Since its launch with SWISS, Passenger Recovery has also been implemented at Lufthansa and Austrian Airlines and is being deployed later this year at Brussels Airlines. Airport Pay: Due to a shared goal to improve the passenger experience at the airport, the Lufthansa Group was Amadeus’ launch partner for Amadeus Airport Pay, which allows passengers to make airports payments regardless of check-in infrastructure.