Experience Management Leader Medallia to Acquire Customer Success Leader Strikedeck
Medallia and Strikedeck, uniquely, will promote seamless, 360-degree views on customer account health, including information on renewals, product adoption and usage, subscriptions, billing, and more. It has been our vision to transform the way B2B companies approach customer experience management, and the acquisition of Strikedeck, a leading SaaS platform for CS management, will bring visibility into customer health and the tools to manage the customer relationship,” commented Krish Mantripragada, Chief Product Officer of Medallia. “The combination of Medallia and Strikedeck will help companies deepen relationships and drive loyalty with their business customers more than ever.”. Marketing Technology News:Uberflip Named a Contender in Content Marketing Platforms for B2B Marketers for the First Time by Independent Research Firm.