Avtex and Medallia Announce Partnership
MINNEAPOLIS--(BUSINESS WIRE)--Avtex, a customer experience (CX) focused consulting and technology company, announced today its partnership with Medallia, the global leader in customer experience management. The combination of CX strategy and technology innovation services offered by Avtex, and the powerful learning and reporting functionality of Medallia Experience Cloud, will help clients accelerate CX goals and develop deeper relationships with customers. Alan Wrafter, Global Head of Partner Marketing stated, “We like Avtex’s demonstrated CX strategy expertise, particularly in core verticals like healthcare, financial services, retail and Public Sector where Medallia has a strong customer base.”. As Medallia continues to expand its presence into additional segments, they have formed a new program with partners like Avtex that can help take customer data surfaced through Medallia and define the CX roadmap for future success. About AvtexAvtex is a full-service Customer Experience (CX) consultancy focused on helping organizations build trust with their customers. As a peer-recognized consulting firm, Avtex guides organizations through the process of creating or improving CX strategies, platforms and policies.