Help & Support
Here, we have answered some questions that you may have, this includes some useful guides to help you navigate the site.
If you have any further questions... Click the chat button in the right-hand corner and talk to us directly, or send an email to hello@trading.co.uk.
Trading.co.uk F&Q's
Our AI is designed specifically to help investors keep one step ahead of the latest market movements.
Trading.co.uk breaks the traditional conventions of news reporting, we go a step further...
Our AI data collection engine collects and process data from millions of sources every day. From this we provide curated news around our user's specific investment interests, saving them time searching the web for stories that matter to them.
Why not check it out now!
To get started with trading.co.uk you will need to create a FREE account. To do so click on the top right-hand side ‘create an account button’, or click here.
To see the next steps in the process, check out our video tutorial ‘Getting started with trading.co.uk’...
Navigating your feed is super simple, if you are not yet signed in to trading.co.uk you will only be able to see an overview of the latest breaking news, today’s top 5 winners and losers and the economic calendar for the day.
If you have signed-up however, you will be able to see all this, plus be able to toggle to a feed personalised to your specific interests. You will also have access to our influencer feature. (Check out the influencer feature F&Q’s below to see more detail of this).
Or, see ‘Navigating your feed’ video tutorial…
To make a search you need to select the magnifying glass icon from the top bar. You now have the freedom to search in the way that suits you best, when searching for stocks you can use a companies product names and key staff. For example, if you search for ‘iPhone’ it returns results for Apple.
To see our search in action check out our tutorial ‘An overview of search’...
We have given you the power to create your own personalised portfolio in order to help you keep a close eye on your stock interests.
To see more check out our ‘Portfolio in action tutorial’...
It is clear to see that more and more market influencers are using Twitter as a forum to express their feelings, often resulting in market shifts. Here at trading.co.uk, we identified that in order to stay one step ahead of the latest market moves, investors need to be alerted when influencers tweet about a company of relevance to their investment interests. Check out our video tutorial to see our influencers in action…
Check out our video tutorial to see our 'Influencers in action'…
Managing your alerts is super quick and easy to do. Firstly you need to select the ‘My Account’ button from the top menu bar. Next, navigate to the ‘Alerts’ section from the left sidebar, here you can see your recent alerts categorised per company. You can also click on the bell icon under ‘Alert Status’ to turn alerts on and off for a specific company.
See our 'Managing alerts' video demonstration for further insights...
To change your account details select the ‘My Account’ button from the top menu bar. Here you will see a section titled ‘Your account details’.
You can then change your name, company name and the type of investor you class yourself as.
To change your password select the ‘My Account’ button from the top menu bar. Here you will see a section titled ‘Change Password’.
All you need is your current password and the new password you wish to update it to.
At Trading.co.uk, our sole purpose is to provide our investor community with the data needed to give you a market advantage. We believe that financial news should be available to everyone in order to achieve this. However, we understand that not everyone can afford to pay hundreds of pounds for a subscription each month. For this reason, we give FREE access to financial news to everyone! Creating a level playing field for ALL investors and traders.
We generate revenue from advertising, however, we will never sell your details.
We also have a more advanced service, Trading Elite, aimed at our trader market who can pay monthly.
