ALEX BRUMMER: BT fails the test of care
ALEX BRUMMER: BT fails the test of care... so it's no surprise that investors are regarding it with disdain. By Alex Brummer for the Daily Mail 22:57 26 Jan 2021, updated 23:24 26 Jan 2021. BT shares have staged a minor recovery since their nadir last August when they briefly fell below 100p, valuing the owner of broadband network Openreach at less than the £12.5billion it paid for mobile operator EE in 2016. As Britain's dominant broadband and wifi supplier, during a period when large swathes of the workforce and most of the nation's school pupils have been locked down, BT should be trusted to act as if it were an emergency service. When my home 'business' BT broadband service, for which we pay £168.28 a quarter, packed up this week I returned to the Daily Mail's office even though my spouse is shielding from Covid. I have no objection to paying for the call-out or for the new equipment, even though the existing stuff was supplied by BT. But the pricing was exorbitant and left one curious as to how less well-placed households would afford to get broadband restored.