CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more. Corinium Global Intelligence announced that it will be hosting an all-encompassing event, Customer 360 Africa 2019, that will cover all aspects of the entire customer experience journey. These sessions will cover topics such as; how does one prepare for the customer centric revolution, what does the role of CCO look like in SA, GDPR & POPIA’s impact on delivering exceptional customer experience, how does one define the value of insights, unlocking the power of CX through employee engagement, the importance of Voice of the Employee, how data and AI are used to optimise customer experience, UX and the online frictionless experience and much more. Companies already participating include; MultiChoice, Hollard Insurance, African Bank, FNB Wealth & Investments, ABSA, Comair, Uber, Old Mutual, Alexander Forbes, Pepsi Co., Wesbank, King Price Insurance, Kenya Airways, AIG SA, Sasol, Ubank, Nedbank, University of the Witwatersrand, Joshua Knight, Edcon, Discovery Health, Telesure, Direct Axis, SA Taxi, Orin Hanrahan, Airports Company of South Africa, Momentum Digital, Netflorist, Anheuser-Busch Inbev, Hippo.co.za.
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CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more - iAfrica.comPublished on 11/01/2019 10:25 by: www.iafrica.com
CX Strategy according to Multichoice, Hollard, African Bank, FNB, ABSA, Comair, Uber and many more - Africa.comPublished on 11/01/2019 11:03 by: www.africa.com
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