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Lloyds apologises after customers locked out of online accounts

Banking giant Lloyds has apologised after customers were locked out of their accounts and were unable to access online services. The high street lender did not specify the number of customers that were affected but said that services for the majority of its customers and for its Halifax and Bank of Scotland units were not affected. It also said the issue only affects customers accessing their accounts online via desktops and that customers were still able to log in to mobile and tablet apps. A Lloyds spokeswoman said: “We are currently aware that some customers may be experiencing intermittent issues when trying to access their online banking service this morning.

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